MANAGED GOOGLE REPUTATION SYSTEM
Keep Your Google Reputation Current
Without Adding Another Task
Pyc Studios installs a managed follow-up system that helps local businesses request authentic customer reviews, uncover concerns earlier, and prepare personalized Google review responses for approval.
THE REPUTATION GAP
Your Business May Be Active.
Your Profile May Not Look Current.
The Remembering Problem
Owners and technicians intend to ask for reviews but move on to the next job. Customers also forget once the experience is no longer fresh.
The Review Freshness Problem
A strong rating may still appear less reassuring when the most recent review is many months old, making prospects hesitate.
The Feedback Problem
Customers may publish frustration publicly when they were not given a simple, timely way to raise the issue directly with your team.
The Response Burden
Reviews remain unanswered because owners must find time to log in, interpret the review, and write an appropriate response.
THE COST OF AN INCONSISTENT PROFILE
Great Experiences Must Become Visible
Stale Profile
Prospects judge you against more recent proof from local competitors.
Lost Feedback
Service issues are discovered too late when left entirely to chance.
Silent Public
Customer reviews remain unanswered, signaling a lack of engagement.
THE FOLLOW-UP LOOP
One Managed System For Customer Follow-Up
Automate the outreach, centralize the feedback, and never start a review response from a blank page.
01
Review Follow-Up
Automated SMS and email messages contact eligible customers while the experience is still relatively fresh.
02
Customer Feedback & Recovery
Customers receive an easy way to contact your business directly about questions or unresolved concerns before posting publicly.
03
Review Response Assistant
When a Google review appears, the system prepares a personalized draft for your approval before it gets published.
FREE PILOT
Start With A Small Proof Run
We start by testing the process with a controlled sample of approximately 20-50 eligible recent customers. Over a brief 48-72 hour window, we manage the follow-up sequence so you can see exactly how the system identifies service-recovery opportunities and drives authentic engagement before committing to a full rollout.
STEP 1
Select the Sample
We work with you to choose approximately 20-50 eligible recent customers who accurately represent your current operational volume.
STEP 2
Launch the Follow-Up
We prepare and run a controlled SMS and email sequence over approximately 48-72 hours, engaging your customers while their experience is still fresh in their minds.
STEP 3
Review the Results
We measure messages delivered, link engagement, direct replies, private feedback, and published Google reviews.
Note: The pilot measures customer engagement and reputation opportunity. It is a diagnostic proof run and does not guarantee a specific number of reviews.
IMPLEMENTATION ROADMAP
From Limited Pilot to Always-On Process
STAGE 1
The Pilot: Proof of Concept
Test the system using a controlled sample of 20–50 eligible recent customers. We measure deliverability, engagement, direct feedback, and published reviews over 48–72 hours—without committing your entire database.
STAGE 2
Customer Reactivation
Once the pilot proves successful, we expand outreach to a broader list of eligible past customers. This safely uncovers dormant reviews and brings your Google profile up to date with the work you’ve already completed.
STAGE 3
Always-On Follow-Up
Never fall behind again. The system seamlessly integrates into your daily operations, requesting reviews after newly completed jobs, capturing direct feedback, and preparing personalized Google review responses for your approval.
MONTHLY DELIVERABLES
See What Is Working And Needs Attention
* Demonstration data
SYSTEM CAPABILITIES
Included in the Monthly Service
- Managed review-request workflow
- Automated SMS and email sequences
- Direct customer-feedback collection
- Real-time concern alerts
- Active review monitoring
- Personalized response drafts
- Client approval workflow
- Reputation dashboard and reporting
PLANNING SCENARIOS
Designed For Businesses Where One Job Matters
Revenue-Side View
Compare the average value of a single booked job to the flat monthly system cost.
Expense-Side View
Compare the cost of your staff's hourly labor and owner time to the managed service.
This scenario illustrates potential economics and is not a revenue guarantee.
INVESTMENT
Simple Monthly Pricing
Google Reputation System
$297 CAD / month
$99 Setup Fee Waived for Pilot Participants
- Managed customer follow-up
- SMS and email workflow
- Direct-feedback process
- Review monitoring
- Personalized review-response drafts
- Approval workflow
- Dashboard and reporting
Messaging usage, phone-number fees, unusually large reactivation campaigns, custom integrations, or services outside the agreed scope may be quoted separately.
QUALIFICATION CHECKLIST
Is This A Good Fit?
A Good Fit If...
- Your business completes customer jobs consistently
- You generally provide a positive customer experience
- Your growth depends heavily on local trust
- You have an eligible list of recent customers
- Your review activity does not reflect actual job volume
- You want a repeatable process, not sporadic manual requests
Not A Fit If...
- You are looking to buy fabricated reviews
- You want to suppress legitimate negative feedback
- You expect guaranteed review counts or revenue
- You do not have an eligible customer list
- You are unwilling to follow up on customer concerns
NO SURPRISES
Your Questions, Answered
We want you to feel completely confident before starting the pilot. Here are the answers to the most common technical and commitment questions we receive from local service businesses.
Is the pilot really free?
Yes. The pilot is a limited proof run using 20–50 eligible recent customers. There is no monthly commitment required to complete the pilot.
Is this review gating?
No. The system is not intended to prevent dissatisfied customers from leaving public reviews or selectively request reviews only from happy customers. It provides customers with clear ways to share their experience and contact the business directly when support is needed.
Are reviews guaranteed?
No. The pilot measures customer engagement and provides a frictionless way for customers to leave reviews, but we do not guarantee a specific number of reviews or revenue.
Are SMS and email usage costs included?
Standard usage is included in the $297 CAD monthly service. Unusually large reactivation campaigns or custom integrations may be quoted separately.
What happens if we do not continue after the pilot?
You keep any reviews generated during the pilot, and there is no obligation or cost. If you do continue, the $99 setup fee is waived.
Who responds when a customer reports a concern?
When a customer uses the direct feedback channel, the alert is routed to your designated customer service contact. This allows your team to handle the service recovery directly before it becomes a public review.
Let Your Reputation Catch Up With Your Work
Apply for a limited pilot using 20–50 eligible recent customers. We will review the opportunity, confirm whether the business is a fit, and outline the next step before anything is launched.
No monthly commitment is required to complete the pilot. Pilot availability and customer-list eligibility are subject to review.
